Monday, February 05, 2007

the best that you can -beep- ::

i generally believe that if you set your heart to do something, when you do your best, your results will be well.. good.

however, things don't seemed to turn out as good as i hope to be and when i put a lot of effort to get things done.

something is just lacking and i can't quite put the finger to it.

is it just because im too nice to the clients? allowing them to view any units they want? or just the ones which were refined already? qualified houses which i think they'll like. but then again, i wouldn't know what kind of houses my french tenant likes, i'd showed him all the houses with character.. balinese style he finds it creepy, caribbean he thinks its low quality? (!), balmoral.. not far away from city. Strata.. view too ugly. blah blah.. and not forgetting other blah units we'd seen. *tears hair*

gosh.. i tried explaining to him that there weren't any perfect house, there had to be some kind of trade off. but well.. i think what i say just floats pass him nonchalently like some space debris floating pass you when you're in space.. okay. bad analogy.

my bf today told me i talk too much and listen too little. i admit. but honestly, im quite afraid of having a "cold audience" i.e cannot interact with my clients. the balance is just too delicate. im afraid i might break the scale.

i don't know, it just dawned upon me that its either my job is not suitable for me or i should just take up the challenge and change for the better. of course, i would love to do the latter! but its just not working out.. why the same mistakes over and over again? over and over again despite being so conscious of them.

okay, i'd changed my manner of speech. its just that i cannot say things in a round about way. well.. its tough to have to say in a round about manner without having to offend the client? then in the end, i'll end up being loh so... long winded. -.-'' how how? shall i go get a book on how to communicate EFFECTIVELY?

i want to have that kind of confident face you see on the TV drama serials you know.. those tv drama serials they show the actors and actress doing damn well in their jobs.. the "comrades" face! like can take on the world kind. hahahaha.. but sadly.. mi boh sae~ one. :'(

anyway, today's viewing with my US tenants were somewhat a disaster.. i just felt that they're a little tired of me leading the "wrong way" sort of. yes, despite being reputed as somewhat a GPS. but heck, i know the directions.. not the shortest route. i don't leave the job to the taxi uncle for nothing. but then again, i should have checked the route properly before leaving for viewing. :( ARGH!.

im just terribly shagged out. heng, i managed to get some stuff done today. i.e faxed bank documents, talked to an owner on renting and selling his place.

anyway, i just need to work on being professional.
1) dress sharply
2) bring less things, so i look good. :)
3) learn how to put make up
4) learn how to listen and talk when appropriate
5) learn how to speak properly..
6) learn how to calm down
7) qualify my clients and learn how to pacify them
8) prepare my clients and find out how they work. i.e do homework accurately.

what have yous...

tired.. and stressed.. someone, buy/rent a house damnit.

3 Comments:

At 9:46 pm, Anonymous Anonymous said...

test test

 
At 9:55 pm, Anonymous Anonymous said...

Hi Ms Tan, don't you worry. You're doing great! Just keep on learning and impoving - a few more years of experience and you'll be a great agent!

Here's a couple of recommendations which I am sure you will find useful:

(1) Getting to Yes: Negotiating Agreement Without Giving In:
Roger Fisher, William Ury, Bruce Patton (Edition: 2nd; Year: 1991)Penguin USA

(2) Getting Past No : Negotiating Your Way from Confrontation to Cooperation: William Ury (Edition: Revised; Year: 1993) Bantam Doubleday Dell Pub

(3) Difficult Conversations: How to Discuss what Matters Most: Douglas Stone, Bruce Patton, Sheila Heen, Roger Fisher (Edition: 1st; Year: 2000) Penguin

I am quite confident that you will find these books to be of great value to your professional life.

Happy CNY!

cheers!
calv.

 
At 12:06 am, Blogger mizroo said...

Calv! you're still my best friennnnnnd!!!!! *muack*

 

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