work environment ::

had just put down the phone with a potential supplier. my previous boss says, how the a manager treats his workers, his colleagues reflects how he'll eventually treat his customers. then i'd realise, its hard to get someone who is really dependable and capable. then again, how far the person can go in his career is dependent on his own initiative and how much opportunty his boss gives him. the person whom i spoke to over the phone, hung up on me halfway, kept going to his boss for further quotations, having to face my wrath. well, he has enough initiative to ask me what do i really need and even suggest talking to the boss for me. im happy with the customer service. however, im appalled at the bosses behavior. is it really that hard to come and talk to a prospective customer? someone who is willing to help you market and sell your items? or is it that you're trying to train your worker? if that's the case, empower him with information, so that he can hold his own with customers and suppliers.

i respect my previous boss, because he is willing to let me go and learn whatever's out there in the world. he's willing to inspire me with his stories, willing to allow me to make mistakes so that i can grow up and make his office a beter place, willing to be frank with me, yet never raise his voice at me.

i promise myself, i'll never treat my workers [should i have] badly and i'll empower them accordingly so that they can fly and take the business to greater heights. there'll be no 'shit being stirred' [quote my previous boss] and of course, no pmsing females. only nice friendly capable people. im sure its not hard to find.. the previous MNC companies's i'd worked for, has all those people. people who lunch together, people with accomodating characters. people who address issues retrospectively rather than nit picking on molehills.